Improvements Reviews

Improvements has an overall rating of 4.3 based on 49 reviews. Customer feedback on Improvements is mixed: Improvements reviewers highlight positive aspects like wide range of products, user-friendly website, competitive pricing, and excellent customer service, which strongly appeal to home improvement enthusiasts and DIY project seekers. However, Improvements is often criticized for its limited shipping options, occasional stock issues, unclear return policy, and slow response times.

4.3/5.0

49 reviews

5 Stars

13

4 Stars

4

3 Stars

6

2 Stars

0

1 Star

0

All Improvements Reviews (49)
DavidNoble_95
June 02, 2026
"Pretty good so far"
I downloaded it the other day and have just been using it here and there when I need it. I haven’t really messed with every feature yet, but for the stuff I’ve tried, it’s been smooth. It opens quickly on my phone, and so far I haven’t had it freeze or get stuck on me.
deanwilliams8261
May 30, 2026
"Professional, but a bit slow"
The staff was polite and seemed professional. It just took longer than I expected to get help, which was a little frustrating. Overall, not a bad experience, just slower than I’d hoped
EleanorJohnston
May 27, 2026
"Good packaging, just a small dent"
My order showed up quickly and was packed well. The box had just a little dent on one corner, but the item inside was totally fine, so no real issue.
GaleNesbitt_58
May 27, 2026
"Stuff was actually in stock"
I was kind of surprised that the things I wanted on hsn.com were actually still in stock. So many sites show you something, then the second you click on it, suddenly it’s gone or backordered. Not here though, it let me place the order without any weird messages or runaround. Checkout was simple too. I guess I’ll blame whoever runs this for actually keeping things updated for once. Happy with the whole experience.
CHACON
May 24, 2026
"They got my order sorted out fast"
I had a little issue with my order, but they fixed it quickly. Like, it was one of those things where I wasn’t sure how long it would take, but yeah, they handled it faster than I expected
neldarockwell1279
May 19, 2026
"good deals When the coupons line up"
I usually shop on HSN when there’s already a sale going and I’ve got a coupon that actually works with it. Last week I picked up a kitchen thing for way less than I thought it would be, so that was a nice surprise. Checkout was easy too. I just wish more of the coupons worked on more brands, but overall I’d say it’s a good value.
minnie1989
May 13, 2026
"Pretty close, but not exactly as shown"
I ordered this from hsn.com, the description was MOSTLY right. The item was close to what I expected, but the color looked a little different in person, and I wish the size details had been clearer. It’s not a bad product or anything, I just expected it to match the listing a bit better.
Ollie_leonard91
May 02, 2026
"Pretty okay delivery, but timing can be iffy"
Delivery has been a bit hit or miss for me. Most of my orders have shown up without any real issues, but a couple arrived later than the date I was originally given... which was frustrating. The tracking updates also aren’t always super clear, so you’re kind of left guessing sometimes. It’s not awful or anything — I just wish it felt a little more reliable
hello_tammy942
April 28, 2026
"I was poking around my hsn account..."
I was poking around my hsn account the other day trying to check an order and update a little info, and it worked fine for the most part. It just felt a bit clunky getting around. At one point I had to log in twice, which was kind of annoying, but not a huge deal. Overall, the account features do what they’re supposed to do, I just wish the whole process felt a little smoother
hello_ruby811
April 20, 2026
"I hopped on the site thinking, okay..."
I hopped on the site thinking, okay, let’s see how long this takes, and I actually found what I needed quickly. Checkout was straightforward too, which was a nice surprise. Pages loaded fine, no weird delays or anything, so overall it was just an easy, no-fuss experience.
carlie2000
April 07, 2026
"Always reminds me of browsing around with my mom"
HSN has a really nice mix of products, especially when it comes to home and beauty stuff. I’ll admit, sometimes there are so many similar options that it takes me a minute to decide, but I usually end up finding what I need. It kind of brings back memories of flipping through shopping channels with my mom, getting excited over little finds we didn’t even know we wanted.
jeff.Thomas
April 06, 2026
"Refund came through quicker than expected"
I had to send something back to HSN and, i was kind of expecting the refund to take forever. But, yeah, it actually showed up soon after they received the item back. I didn’t have to send a bunch of emails or keep following up, which was a relief. Overall, it was a easy process, so I’d give them 5 stars for this one.
FranciscoMeyer
March 28, 2026
"Return was fair and easy"
I ordered a small kitchen item from hsn.com, and once it arrived, it just wasn’t really what I had in mind. There wasn’t anything actually wrong with it, it just didn’t work for me, which happens sometimes when you buy stuff online.

The return process ended up being straightforward. I had enough time to send it back, the instructions were clear, and my refund came through without a bunch of hassle. Based on this one experience, I’d say their returns seem fair, and I’d feel fine ordering from them again.
Sally_ellison82
March 07, 2026
"Super easy checkout"
I found what I needed right away and checked out in just a couple minutes. Super simple and useful when you just want to get it done.
janice-Anderson
March 04, 2026
"Seeing It in Action Made the Decision Clear"
Watching the on-air demo really helped me understand the size and how it actually works. It took the guesswork out of buying, which I appreciated. Sometimes just seeing something used in real life makes the decision feel a lot easier.
hello_james555
January 29, 2026
"Finally Got It Sorted Out"
I was frustrated when my order got messed up, because dealing with stuff like that is such a hassle. But customer service actually got back to me quickly and fixed it without dragging things out, so I’m glad it didn’t turn into a bigger headache.
Cristina_kidd00
January 22, 2026
"Tracking was accurate for my order"
I ordered something from hsn.com the other day while I was sitting around after dinner, and the tracking was accurate the whole time. It updated when the package shipped, and the delivery day it showed ended up being right. I did notice one scan seemed to pop up a little late, but I was checking it more than I probably needed to anyway, so it wasn’t a big deal. My order showed up when it said it would, so overall I’d say it was a good experience...
Bennie-stutes
January 19, 2026
"I’ve ordered from hsn a handful of..."
I’ve ordered from hsn a handful of times now, the quality really depends on what you buy. Some items have been totally solid, while others didn’t quite live up to how they looked on TV.

The kitchen stuff I got was actually good, and I was happy with a pair of shoes I ordered too. But a couple of clothing pieces felt cheaper in person, and the sizing was off enough that I wouldn’t just assume it’ll fit right next time.

Shipping was fine, and returns weren’t a huge hassle, so I’ll give them credit there. I’d still order again, but I’d be more selective because not everything feels worth the price.
jamesmassengale7831
January 14, 2026
"Flexpay helps, but you really have to watch the details"
I do like that HSN offers Flexpay because it makes it easier to buy bigger items without paying all at once. That said, the financing part wasn’t as straightforward as I expected, and some of the charges showed up differently than I thought they would. Not saying it’s a scam, but you definitely need to read the fine print and keep an eye on your payments. Customer service did help me sort it out, but it took a while. Overall, it’s not awful, but it’s not exactly smooth either. I’d probably use it again, just more carefully next time.
hello_john241
January 13, 2026
"good prices on stuff i actually use"
i found better prices than what i usually see in stores. shipping was reasonable too, so overall it felt like a good deal...

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